Store Turnaround & Order Processing Policy
To ensure efficient operations and consistent service for all customers, the following turnaround times apply to orders processed through our store.
Store Operating Hours
Our store operates Monday to Friday, 8:00am – 4:30pm.
Turnaround times are calculated within these business hours only. Orders placed outside these hours will be treated as received at the next business day opening time of 8:00am.
Order Cut-Off Times
Orders received after 2:30pm may not be processed until the next business day depending on production capacity.
Where insufficient time remains in the day to meet the required turnaround period, processing period will commence from the next business day.
Standard Turnaround Times
Pre Cut Window Film –
Winter: Minimum 24 hours
Summer: Minimum 48 hours
Full Roll Orders – Minimum 2 hours
PPF Cutting – Minimum 72 hours
Peak Season
During periods of high demand, particularly in summer, extended turnaround times may apply.
Rush Orders
Orders requested outside the standard turnaround times may be accommodated where capacity allows. A rush order surcharge may apply and acceptance is at the discretion of store staff.
Disclaimer
All turnaround times are estimates only and not guarantees. Production capacity, order complexity, equipment availability and demand levels may affect turnaround times.
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